Please give us a call and one of our helpful customer service people will walk you through the process.
We understand that once you place an order, you may realize you want to make some changes, however, be aware that our production begins on all items as soon as orders are placed. And as all items are custom made according to customer specifications, if changes are possible, change fees may occur.
Shipping costs are noted on your order form, prior to finalizing it. Shipping costs are calculated based upon weight of the package and your zip code.
Normal production time is approximately two weeks following final approval, and we will send an email to you to let you know when we are shipping your order. Do not hesitate to contact us at anytime for an update on the progress of your order.
When your order ships, you will be emailed a notice which contains the shipping method and tracking information.
Although all orders are double checked for accuracy, if we did something in error, we will make it right. Please contact us immediately for further instructions.
Defective merchandise may be returned within 2 weeks of receipt of the item(s). Requests for return must be submitted in writing, via email
Please see our Terms & Conditions page
Normal production time is approximately two weeks, unless noted otherwise. You will receive an email letting you know when your order ships.
We continually work with manufacturers, vendors, etc. to ensure we are providing you the very best products at the very best prices. Our work is some of the best in the industry, and we stand behind every piece we produce.
Please see our Terms & Conditions page
Orders placed/shipped and/or delivered within the state of California will be charged applicable sales tax.
Please give us a call and one of our helpful customer service people will be happy to review your order with you.
You will be emailed a copy of your receipt along with your shipping information when your order is shipped. If you did not receive it, or need a receipt prior to shipping, please contact us at customer service.
Payment is due at the time your order is placed, and credit cards will be charged within 24 hours of you placing your order. Charges may take 2-3 days to show up on your account.
To find specific items on our website, simply use the navigation tools at the top of our homepage. You may also type the item name or keywords into our search bar. Additionally, you may call and speak with one of our customer service representatives who will be happy to help you.
You can contact us via email or telephone. Please click here to send an email to us directly
We can also be reached by phone at 714-974-9120 , we have representatives available to speak to you Monday – Friday, 9:00am – 5:30pm PST.
Please note we are not available on weekends or national holidays.
